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Frequently Asked Questions: Rivo™ Brewer Registration & Support

…lift the handle during the espresso brewing process? * What happens if the Rivo® pack is stuck in the brew head? * How can I best insert the Frothing Pitcher? * Is it possible to froth multiple times back-to-back? * How much is dispensed for each espresso brew size? * When should I use the Beverage…

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Frequently Asked Questions: Rivo™ Packs & Beverages Support

…resulting in faster extraction. Question Back to top How do I know that my espresso is being brewed properly? Answer After pushing the desired Espresso button, one will hear a hum as the Rivo® System brews the espresso. Then, the rich, dark espresso will pour from the brewer spout. Initially, this liquid…

Frequently Asked Questions: Brewer Registration & Support

…be descaled. Please refer to the descaling instructions. * The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a portion pack. Question Back to top Why am I getting grounds in my cup? Answer Coffee grounds may have…

Maintenance and Cleaning

…dishwasher safe so you’ll need to clean them by hand. Additionally, when brewing hot cocoa, Café Escapes or Perfect Iced Tea K-Cup® varieties, you should always remove these K-Cup® packs after brewing and perform a cleansing brew to ensure that the K-Cup™ Holder is clear of any residue. Please ensure…

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